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How can i send an auto mail for spesific emails?

SGüler
Member

Hi all,

I want to set up HubSpot to automatically send a response to emails coming from a specific address. How can I do this?

0 Upvotes
1 Accepted solution
CarolinaDeMares
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Hi @SGüler

If by address you mean domain, I would create a contact- based workflow that triggers by email domain contains and there you can type in the domain or either the emails you'd like to include: 

CarolinaDeMares_0-1736597657792.png

Next step is to create the email on the email marketing tool you'll like to be sent, make sure the email type is automated and once done come back to the workflow to set the next action as ''Send Email'' 

CarolinaDeMares_1-1736597816094.png

Note: Please make sure all these contacts are set as marketing contact, otherwise they'll not get the email. 

If you are looking to do this for internal communications on your org, there's also a new workflow option to send that to internal team members:

CarolinaDeMares_2-1736597920581.png

if that's the case, I'll change the enrollment trigger to blank and just place the action to send the email internally - there you'll have the option to select the users you'll like to send the email to. 

Hope this helps! 

Carolina De Mares

CarolinaDeMares_3-1736598093280.png

 

Brandgang
Goirkekanaaldijk 14
5046 AT Tilburg
 



View solution in original post

0 Upvotes
2 Replies 2
CarolinaDeMares
Solution
Top Contributor | Platinum Partner
Top Contributor | Platinum Partner

Hi @SGüler

If by address you mean domain, I would create a contact- based workflow that triggers by email domain contains and there you can type in the domain or either the emails you'd like to include: 

CarolinaDeMares_0-1736597657792.png

Next step is to create the email on the email marketing tool you'll like to be sent, make sure the email type is automated and once done come back to the workflow to set the next action as ''Send Email'' 

CarolinaDeMares_1-1736597816094.png

Note: Please make sure all these contacts are set as marketing contact, otherwise they'll not get the email. 

If you are looking to do this for internal communications on your org, there's also a new workflow option to send that to internal team members:

CarolinaDeMares_2-1736597920581.png

if that's the case, I'll change the enrollment trigger to blank and just place the action to send the email internally - there you'll have the option to select the users you'll like to send the email to. 

Hope this helps! 

Carolina De Mares

CarolinaDeMares_3-1736598093280.png

 

Brandgang
Goirkekanaaldijk 14
5046 AT Tilburg
 



0 Upvotes
kennedyp
Community Manager
Community Manager

Hey @SGüler! Thanks for your post. Is there a particular domain you are referring to? 

 

You may be able to set up a workflow to enroll contacts with that email address when they send an email. The email sent to them would have to be a marketing email though. 

 

Feel free to provide more context about the emails and what response you want to send and maybe we can come up with some options! 

 

Best,

Kennedy


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0 Upvotes