How can I stop text from hyphenating in email headlines?

[JoeCoughlin]

I've noticed lately that some of my email headlines are getting hyphenated eventhough I have text set to left alignment and not to justified text alignemnt. 

It's frustrating because in the email editor and in email previews, the text shows as I want it to show when the email is sent.

For example:

How I want the text to show:

How it is showing to some users:

[diana1357]

This has been bugging me a lot, especially as we are using Outlook and everyone who tests or approves our emails is bringing this issue up.

There are solutions that can be applied on the email HTML to fix this, but if you are using drag and drop templates then you will not have access to the code.

The only solution I managed to get is:

1. Select the section you are having issues with
2. On the top menu (where you can edit the font size etc.) there is a More button > and then you can edit the source code just for that section
3. In the source code editor add this Outlook conditional before your content: 

<!--[if mso]>  <table style="width:100%; mso-hyphenate: none;" role="presentation"><tr><td> <![endif]-->

• And this conditional after your content

<!--[if mso]> </td></tr></table><![endif]-->

The code added affect only Outlook and fixes the hypehs issue.

More info here and here 

[KCruz8]

You are a LIFE SAVER!!!! This worked for my emails. THANK YOU!!!!!

[Cat-DWilliams]

<h1 style="mso-hyphenate: none;">YOUR HEADLINE</h1> 

also seems to be a functional hotfix for certain versions of Outlook. (16827 builds anyways)

[DNapieralski]

I just started having this issue today! It has NEVER happened before and now suddenly Outlook is hyphenating all my email content, body copy included. Wondering if there was an update in Outlook recently that is treating this content differently. It looks horrible!

[karstenkoehler]

Hi @JoeCoughlin,

Where was the second screenshot taken? From what you're describing it sounds like the hyphenation could be happening based on the email client and thus out of control from HubSpot.

Best regards

[JoeCoughlin]

It was taken in Outlook. I know outlook can be pretty finicky. Have you seen this before?

[karstenkoehler · Accepted solution]

Hi @JoeCoughlin,

I haven't but there are various clients which are treating incoming emails differently. Have you checked how this email looks in one or two other clients?

If it's an Outlook specific issue, I don't think there's any way to deliver an email and force a client how to hyphenate when using HubSpot's drag and drop email creator.

Best regards!