Email Marketing Tool

Bella3
Member

Giving customer option to unsubscribe to specific email subscriptions via automatic email

SOLVE

Is there a way the customer/recipiant can check or uncheck boxes saying which email subscription they would like to unsubscribe/subscribe to via automated email when they select unsubscribe? 

 

I work for a company that has several email subcriptions. Some customers are unscribing to all emails as a whole, but they may be interested in subscribing to another subcribtion we have. For example: 

 

My business is pet supplies. I have three emails catagories I have subscribed my customers to

1) Dogs

2)Reptiles

3) Birds

I have 10 customers subscribed for the dog catagory, however 1 person suffered a loss and no longer has a dog, but now they adopted a gecko and a bird. They now want to unsubscribe to the dog emials and want to recive reptile and bird emails. Right now when they select a unsubscribe button it kicks them out of everything automatically, instead of giving them the option to check box a email catagory they want or dont want. 

 

Is this possible in Hubspot? and how do I do this? 

 

 

0 Upvotes
1 Accepted solution
alyssamwilie
Solution
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner

Giving customer option to unsubscribe to specific email subscriptions via automatic email

SOLVE

HubSpot has a subscription preferences page you can link to in your emails which contains a form where users can select which email subscription types they want to be subscribed to.

 

This knowledge articles show how can you add this link to your emails:

https://knowledge.hubspot.com/marketing-email/how-to-send-contacts-an-email-with-an-opt-out-link-so-...

If this answer solved your question, please mark it as the solution.

Alyssa Wilie Profile Image

Alyssa Wilie

Web Developerat Lynton

Learn HubL | Get Marketing Insights

HubSpot Elite Solutions Partner
Lynton's HubSpot theme Rubric now available. Click to download.

View solution in original post

1 Reply 1
alyssamwilie
Solution
Recognized Expert | Elite Partner
Recognized Expert | Elite Partner

Giving customer option to unsubscribe to specific email subscriptions via automatic email

SOLVE

HubSpot has a subscription preferences page you can link to in your emails which contains a form where users can select which email subscription types they want to be subscribed to.

 

This knowledge articles show how can you add this link to your emails:

https://knowledge.hubspot.com/marketing-email/how-to-send-contacts-an-email-with-an-opt-out-link-so-...

If this answer solved your question, please mark it as the solution.

Alyssa Wilie Profile Image

Alyssa Wilie

Web Developerat Lynton

Learn HubL | Get Marketing Insights

HubSpot Elite Solutions Partner
Lynton's HubSpot theme Rubric now available. Click to download.