German Salutation Formula not supported in Hubspot Emails
06-20-2017 05:11 - edited 06-21-2017 03:00
my issue is related to the German salutation formula in Hubspot emails. In Germany the formal salutation in an email differs depending on the gender of the receiver (Mr./Mrs), his title (Dr./Prof./Mag.) and whether his "last name + salutation" is known or not.
The only possibility I found to support all the cases mentioned above was to use smart content and create 4 smart versions of every email. But e.g. in the case of custom modules, smart contents are not supported. This leaves no possibility for me to call people by their name in a professional way, which should be a standard in email communication nowadays.
The setup of the English salutation works out well, but does Hubspot have any solutions for German/European customers regarding their email communication?
I would be happy to get some advice.