Oct 12, 2020 8:13 PM
I use Marketing Hub Starter to create marketing emails. I usually use a side-by-side layout with images on the left, and corresponding text on the right. The problem I'm having is, whenever a recipient forwards one of our emails to anyone, the layout breaks. For example, let's say I send myself an email newsletter, and open it in my gmail. It looks correct: Images on the left, text on the right. Then I forward the newsletter to one of my colleagues: Now, the layout changes to where everything is stacked. Images appear alone on a line, with text below them. Is there any way to make sure our desired layout stays the same even when an email is forwarded? Most email editors can handle this, especially with a platform as universal as gmail. Any insight would be appreciated. Thanks!
Oct 13, 2020 6:01 AM
Thank you for reaching out and Welcome to the Community. I want to share with you this thread that could help; as well as this following article that explains why forwarded emails can break and tips to avoid it:
Hope that helps.
Have a lovely day,
Mar 23, 2021 5:55 AM
Thank you for reaching out.
Unfortunately, emails are likely to break when they're forwarded, that's not limited to HubSpot.
I want to share the following article that explains why forwarded emails can break and tips to avoid it: