FREE Hubspot is showing email 'opens' but not 'clicks'? HELP!
SOLVE
Good Morning!
So I thought I was on to a winner! I set up a mailer in Word, then created a mail merge, even paid out for the BCC outlook add-on, So I could insure my mail merge copied in the hubspot tracking email. #winning
Unfortunately, for some reason when I go to Notifications, the CRM is only showing if someone has opened or not opened an email.
Why isn't it registering when someone 'CLICKS' a link in the tracked email?
It seems bonkers? I've run tests, I've checked code. I'M STUMPED.
FREE Hubspot is showing email 'opens' but not 'clicks'? HELP!
SOLVE
You're welcome.
Yes, the Prospects tool primarily only shows which domains/companies are visiting your site (not sure why it's listed as a paid feature). You can dig down further and view the LinkedIn profile of the company and from there see who works with the company. In my opinion, this is designed for data validation and to track any interesting companies coming to your site...Not much use outside of that.
Cheers
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