If I'm using smart modules, is it possible to after the fact view the email that was sent to a contact and know what content was served to them at that moment?
Everything I've clicked so far takes me back to the email in Hubspot to edit, but if data changes on the contact what might show in a test email now won't be what they were sent before.
Hi @boostmyemail when using smart modules, you can preview content for any contact as a snapshot in time, but the contact record doesn't render the email directly in the activity feed - it links out to the email in marketing tools and as you mentioned, that would only take you to the email editor or analytics, it doesn't preview the image for the contact (and even if it did, as you noted, if the contact property changed it would update to show the new value not from time of email send).
You might consider adding it as an idea here to request this capability as a feature request (the HubSPot product team monitors the ideas discussion based on upvotes/comments).
replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot
Hi @boostmyemail when using smart modules, you can preview content for any contact as a snapshot in time, but the contact record doesn't render the email directly in the activity feed - it links out to the email in marketing tools and as you mentioned, that would only take you to the email editor or analytics, it doesn't preview the image for the contact (and even if it did, as you noted, if the contact property changed it would update to show the new value not from time of email send).
You might consider adding it as an idea here to request this capability as a feature request (the HubSPot product team monitors the ideas discussion based on upvotes/comments).
replies and solutions prior to May 2025 were as a member of the community and are not an official response as an employee of HubSpot