Error displaying or creating email lists.

[AlexTN]

Non riesco a creare liste

[sharonlicari]

Ciao @AlexTN 

In order to investigate this issue could you please try the following steps:

• Can you try logging into your HubSpot account using a private browser session/new incognito window.? If you are able to login into this environment than its likely a caching issue. You will then need to clear your cache following this article then log out and log back in.
• If that does not work, can I have you try a different browser to see if this is browser-specific?
• Certain extensions have been known to directly impact some of the tools within HubSpot. I would recommend disabling your browser extensions one by one to see if any of them are causing a backend conflict. Could you please disable your extensions? You can find here how to do this.

Grazie

Sharon

[AlexTN]

Thanks for your help. 1 I tried with the incognito window but it didn't work.
2 I tried with Microsoft Edge, it didn't fix
3 I tried with Microsoft Edge, without extensions, and also with Chrome with extensions disabled. Ninete! It didn't resolve.

What can I do? Support told me to contact the community