Email Marketing Tool

Cherie
Participant

Error Email Validation Failed when scheduling email

Résolue

I am trying to schedule an email to go out later today.  When I click to schedule I am getting an error message: 

 

Email Validation Failed. 

 

Screen Shot 2017-11-22 at 4.06.53 PM.png

0 Votes
1 Solution acceptée
Cherie
Solution
Participant

Error Email Validation Failed when scheduling email

Résolue

My email address was verified and I tried a variety of addresses as well.  IT support said it was because the personalization tokens that were part of the template I used where removed.  Even when I added them back in, it wouldn't send.  

 

I had to copy the email over again in a new template, not a clone, and it worked fine. 

 

Thank You!

Voir la solution dans l'envoi d'origine

11 Réponses
will_womack
Participant

Error Email Validation Failed when scheduling email

Résolue

Same here... its was a clone email... removed the word CLONE and it sent

JackieLalley
Contributeur | Partenaire solutions Gold
Contributeur | Partenaire solutions Gold

Error Email Validation Failed when scheduling email

Résolue

This happened to me and it resolved when I updated the email title in settings and removed the word "(clone)."

roisinkirby
Équipe de développement de HubSpot
Équipe de développement de HubSpot

Error Email Validation Failed when scheduling email

Résolue

Hey @Cherie can you confirm that the email address you are trying to send to is a valid email? You can crosscheck here: http://www.emailvalidator.co/

0 Votes
JPedigo-Gomez
Membre

Error Email Validation Failed when scheduling email

Résolue

DO NOT click on this link. It is a virus and thats a mistake. Please delete this comment some no one else will try validate their email.

0 Votes
BérangèreL
Gestionnaire de communauté
Gestionnaire de communauté

Error Email Validation Failed when scheduling email

Résolue

Hi @JPedigo-Gomez,

Thanks for posting in the Community and for spotting this!

It is not a virus but the link just doesn't seem to work right now. I have reached out to my colleague @roisinkirby so that they can update it.

In the meanwhile, I'd like to share a list of email verification tools from our Marketplace here if needed.

Thanks and have a great day!

Best,
Bérangère


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0 Votes
GTucker
Participant

Error Email Validation Failed when scheduling email

Résolue

This link goes to a page that's obviously been taken over. There is nothing about email validation on it.

0 Votes
JPedigo-Gomez
Membre

Error Email Validation Failed when scheduling email

Résolue

2 things here.

 

1. The link is a scam so I am warning people to NOT click it when they are searching for answers through this thread.

2. The admins of this thread should see that and take it down because it brings no value to the thread. 

 

"Thanks"

 

 

0 Votes
GTucker
Participant

Error Email Validation Failed when scheduling email

Résolue
I know it’s a scam. But the reply said they were trying to get it fixed as
if it weren’t.The admin should’ve removed the post long ago.

0 Votes
JPedigo-Gomez
Membre

Error Email Validation Failed when scheduling email

Résolue

OK, so are you mad at their reply or are you mad that I pointed it out when it hadn't, Mr Tucker?

0 Votes
GTucker
Participant

Error Email Validation Failed when scheduling email

Résolue
Them, not you.
0 Votes
Cherie
Solution
Participant

Error Email Validation Failed when scheduling email

Résolue

My email address was verified and I tried a variety of addresses as well.  IT support said it was because the personalization tokens that were part of the template I used where removed.  Even when I added them back in, it wouldn't send.  

 

I had to copy the email over again in a new template, not a clone, and it worked fine. 

 

Thank You!