Enriching contact properties via link

SOLVE
Mainata
Contributor | Diamond Partner

Hi folks,

 

we would like to email a small survey after an event. Something like "How was it?" and answers such as 1, 2, and 3. If the recipient clicks on one of them, HubSpot will store this accordingly in the contact properties. So we need something like a link with parameters, "www.sample_link.com/parameter=1".
I couldn't find any suitable information on this. Is that possible in HubSpot? Any help or tip is really welcome!


Thank you in advance and best regards

Mainata

0 Upvotes
1 Accepted solution

Accepted Solutions
webdew
Solution
Top Contributor | Diamond Partner

Hi @Mainata ,

 Yes it is possible to create such thing with the help of custom survey

  1. Navigate to surveys
  2. Select feedback surveys
  3. Click on create surveys under custom surveys
  4. You can select the question of your choice 

It will ask you to create feedback submission property and the responses will automatically be saved there in your CRM

Here’s a video for the above process
https://www.loom.com/share/3100763976db469b853cce6abb5536a9

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

View solution in original post

2 Replies 2
webdew
Solution
Top Contributor | Diamond Partner

Hi @Mainata ,

 Yes it is possible to create such thing with the help of custom survey

  1. Navigate to surveys
  2. Select feedback surveys
  3. Click on create surveys under custom surveys
  4. You can select the question of your choice 

It will ask you to create feedback submission property and the responses will automatically be saved there in your CRM

Here’s a video for the above process
https://www.loom.com/share/3100763976db469b853cce6abb5536a9

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regards. 

View solution in original post

Mainata
Contributor | Diamond Partner

Hi @webdew,

 

I think that will do the job 😀
Thanks for your great support!

 

Cheers
Mainata

0 Upvotes