Email Marketing Tool

squigglebit
Contributor

Engagement over time

SOLVE

I'm using this report to analyze some email data, however I realise it is not displaying things correctly.

The email was sent to send 7.45pm timezone but I realise the report is using hubspot account time, therefore does anyone know how to get some meaningful insight into open rates by time when using timezones?

 

Screenshot 2023-09-18 at 12.50.59.png

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Engagement over time

SOLVE

Hi @squigglebit,

 

Could you elaborate which visualization exactly you're looking for?

 

If you want a report that "normalizes" the open time by time zone (e.g. an open appears at 8am in the chart for a first contact opens an email in the US at 8am but also for a second contact opens an email in Japan at 8am), then this is currently not possible.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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1 Reply 1
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Engagement over time

SOLVE

Hi @squigglebit,

 

Could you elaborate which visualization exactly you're looking for?

 

If you want a report that "normalizes" the open time by time zone (e.g. an open appears at 8am in the chart for a first contact opens an email in the US at 8am but also for a second contact opens an email in Japan at 8am), then this is currently not possible.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.