Embedding a survey into automated HubSpot email

[GGGG123]

Has anyone used a Hubspot service or figured out how to embed a survey into an automated email follow-up? 

I would like to have the second email in my automated sequence contain 5-7 questions (some text answers, some are 1-10 answers). Our hope is that this survey will be able to detect who the recipient is so that we can see how individual recipients responded. 

Additionally, I don't want to simply add a link that takes them to a new page in their browser as that is another layer of friction and would cut down on the respondents.

I have found what seems to be a solution online through Simplesat (blog here) but they require a rather high monthly subscrption just to run one or two surveys. 

[karstenkoehler · Accepted solution]

Hi @GGGG123,

Yes, HubSpot has a native feature for this, custom surveys: https://knowledge.hubspot.com/customer-feedback/create-a-custom-survey

(This a Service Hub Professional feature.)

Best regards!

[karstenkoehler · Accepted solution]

Hi @GGGG123,

Yes, HubSpot has a native feature for this, custom surveys: https://knowledge.hubspot.com/customer-feedback/create-a-custom-survey

(This a Service Hub Professional feature.)

Best regards!

[GGGG123]

Hey Karsten köhler, 

Thank you for such a detailed explanation! Unfortunately, the Service Hub Professional is one of the subscription levels that we don't have. 

Do you know of any other program (i.e Typeform) that integrates into the HubSpot email? 

[karstenkoehler · Accepted solution]

Hi @GGGG123,

You could check out the integration with SurveyMonkey: https://knowledge.hubspot.com/integrations/how-do-i-set-up-and-deploy-a-surveymonkey-survey-with-hub...

Best regards!