Emails are not displaying profile picture from assigned senderSOLVE
Jan 17, 2018 2:27 PM
I'm trying to get our emails sent from Hubspot to display the profile picture of the assigned sender. The sender has a Hubspot and Gmail/Inbox profile picture uploaded but the emails are being sent with no picture and are displaying their first initial instead.
Solved! Go to Solution.
Jan 30, 2018 2:39 PM
HI @raechel_jirav If you are refering to the profile pic that appears in the emial client with header information, HubSpot has no contol over what shows there. That photo is actually populated by the email client. This Gmail Forum thread explains some of the sources for the profile picture in an email.
In my expreience, I found this expreince as a whole to be unstable, as it is difficult to get Google to update the picture associated with your account.
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