Email Marketing Tool

housetogrow
Member

Emailing

SOLVE

Hi There, 

 

I have a issue with my Marketing email. I want to send a Newsletter and I have created the list so everything is ready to go. I got 3114 in total, but when I tried to send the Newsletter there are 494 contacts missing. Could you please ssist me? Thanks 

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1 Accepted solution
EmmaWashington
Solution
Top Contributor

Emailing

SOLVE

Hi @housetogrow! Those 494 contacts could be opted out of marketing emails, or could've previously bounced. If you take a closer look at a couple of them, you may find a commonality that is preventing HubSpot from treating them as eligible to receive marketing emails.

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1 Reply 1
EmmaWashington
Solution
Top Contributor

Emailing

SOLVE

Hi @housetogrow! Those 494 contacts could be opted out of marketing emails, or could've previously bounced. If you take a closer look at a couple of them, you may find a commonality that is preventing HubSpot from treating them as eligible to receive marketing emails.