Email within deals, from a different user.

SOLVE
PeteTYP
Member

When I 'create an email' in deals, I would like to send the email from a different user so any responses are sent directly to them and not me. Is this possible? 

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1 Accepted solution

Accepted Solutions
MFrankJohnson
Solution
Thought Leader

>>"When I 'create an email' in deals, I would like to send the email from a different user so any responses are sent directly to them and not me. Is this possible? "

 

No. Triggering one-to-one email sends from within a Deal essentially triggers the same one-to-one email functionality when sending to a contact in HubSpot. This feature uses your HubSpot-connected Inbox.

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


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MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

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Hope that helps.

 

Be well,
Frank


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View solution in original post

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1 Reply 1
MFrankJohnson
Solution
Thought Leader

>>"When I 'create an email' in deals, I would like to send the email from a different user so any responses are sent directly to them and not me. Is this possible? "

 

No. Triggering one-to-one email sends from within a Deal essentially triggers the same one-to-one email functionality when sending to a contact in HubSpot. This feature uses your HubSpot-connected Inbox.

 

Help answer your question? If so, remember to accept this solution now.

 

Best,
Frank

Chief HubSpot Consultant


hubspot-solutions-signature-mfrankjohnson-v05.png

MFrankJohnson.com | Perfect HubSpot Series | Connect on LinkedIn

Help find posts quickly ... accept this solution now.

 

Note: The date of each post here is increasingly important as HubSpot evolves to be the #1 CRM platform of choice world-wide.

-- Visit

 

Hope that helps.

 

Be well,
Frank


HubSpot's Hiring World-Wide!

View solution in original post

0 Upvotes