Email Marketing Tool

BMelville
Participant

Email template not responsive in Outlook

This email template (which includes header image set to be responsive), is not rendering properly in Outlook. When I send myself a test email, I can see the header image size adjusts to fit - but then the body of the email / text also shrinks down to an illegible font size. I've reviewed this with our Design team and they also don't understand why this is happening. Has anyone run into a similar issue? If so, how do I get the text size to remain the same while the header image adjusts?

0 Upvotes
2 Replies 2
Ben_M
Key Advisor

Email template not responsive in Outlook

Is this a drag-and-drop template or a custom coded template? Can you share the "preview in browser" link for us to see your email?

BMelville
Participant

Email template not responsive in Outlook

0 Upvotes