mar 26, 20189:38 AM - editado mar 26, 20189:40 AM
Colaborador
Email settings and multiple languages
resolver
Is there a way to make language-specific versions of the email settings page end users (contacts) see? We are producing email content using multiple languages (4 at the moment) and now we've "solved" the problem by adding each language to each opt-out option on the email settings. This is very messy and not very user-friendly.
EXAMPLES:
Current solution: [ ] English term / Spanish term / Language X term
Desired solution: [ ] Term -> A correct language version would be loaded according to contact field specified.
OR there would be a separate email settings pages for each language which we can edit.
Currently, our system templates are not able to be created into multi-languages. It is an idea posted here on creating this functionality in HubSpot natively.
Having different templates for the different languages would be the way to make sure that the language matches the contacts you are trying to reach.
Please let me know if I can assist in any other ways. This is something that HubSpot is aware of, that multi-language system templates would simplify this process.
Yep, that's correct. I would like to localize the email settings page somehow.
I'm not sure if there are (or if people use) separate email templates for each language. I would imagine there are language specific templates since the generic footer content etc. in the emails should also be localized.
Currently, our system templates are not able to be created into multi-languages. It is an idea posted here on creating this functionality in HubSpot natively.
Having different templates for the different languages would be the way to make sure that the language matches the contacts you are trying to reach.
Please let me know if I can assist in any other ways. This is something that HubSpot is aware of, that multi-language system templates would simplify this process.
A related question, if we go with multiple templates for different languages, is there a way to have personalised SENDERs properties in a different language as well.
Let's say if the template contains SENDER.FIRST_NAME is there a way to have senders first name (maybe as an extra property) to be translated. We do have extra properties with name translation for contacts, but we cant find a way to do it for senders.
Hi there, I am having the same problem. But the solutions are different depending on the subscription type you have with HubSpot, right? In my case, the client is on HubSpot Starter and I can't even seem to be able to edit the "Communication Preferences" page, at all! Meaning, I can't even add multiple languages to the same page, like Tom did...