Email looks different in Outlook than in editor or web version.

SOLVE
JeroenPuper
Participant

So I am writing emails and designing them in the Hubspot editor. When I send myself a test email and open it, using Outlook on my desktop or Gmail on my phone, I lose like half the styling! Logo does not center, spacers are gone, making images and text overlap eachother. Its a mess. 

 

You guys have any experience with that and/or know how to fix this or control this?

 

Would love to hear you guys' ideas.

 

thanks in advance

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1 Accepted solution

Accepted Solutions
sharonlicari
Solution
Community Manager

Hey @JeroenPuper 

 

Usually, Outlook renders the CSS and styling of emails in different ways so it can be tricky to get your emails to look the same across outlook clients. This would be out of our control as its because of how Outlook reads and processes the code. However, we do have some tips to try to prevent these changes.

 

Please check this out - https://knowledge.hubspot.com/email/why-do-emails-look-different-in-outlook

 

I hope this helps

Sharon


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1 Reply 1
sharonlicari
Solution
Community Manager

Hey @JeroenPuper 

 

Usually, Outlook renders the CSS and styling of emails in different ways so it can be tricky to get your emails to look the same across outlook clients. This would be out of our control as its because of how Outlook reads and processes the code. However, we do have some tips to try to prevent these changes.

 

Please check this out - https://knowledge.hubspot.com/email/why-do-emails-look-different-in-outlook

 

I hope this helps

Sharon


¿Sabías que la Comunidad está disponible en Español?
¡Participa hoy en conversaciones en el idioma de tu preferencia,cambiando el idioma en tus configuraciones!

Did you know that the Community is available in other languages?
Join regional conversations by changing your language settings !


View solution in original post

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