Email Marketing Tool

Ang_C
Participant

Email from multiple senders

SOLVE

Hi,

 

Is there a way to send emails with different sender email addresses dependant on a token in the actual email?

 

I need to send an email to our customers so that it arrives from their actual Account Manager so the sender address and who it is from in the email copy is the same. 

 

Thanks

1 Accepted solution
MFrankJohnson
Solution
Thought Leader

Email from multiple senders

SOLVE


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Q: Email from multiple senders ?

Short A: Sure can.

 

Longer A: Typically, you'd just 'save your email for automation' (as usual). However, instead of setting the 'From name' and 'From address' to a specific HubSpot user, you'd set it to {{owner.fullname}} and {{owner.email}} instead. (see image)

 

hubspot-email-sender-is-hubspot-owner.png

 

That way HubSpot sends the email from whomever is listed as the HubSpot Owner for each contact -- (i.e., in this case, Customer).

 

Hope that helps.

 

 

hubspot-forum-signature-badge-v01.png

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


Frank on LinkedIn

HubSpot's Hiring World-Wide!

View solution in original post

4 Replies 4
MFrankJohnson
Solution
Thought Leader

Email from multiple senders

SOLVE


2000px-Ok_sign_font_awesomeDid my post help answer your query?

Help the Community by marking it as SOLVED

 

Q: Email from multiple senders ?

Short A: Sure can.

 

Longer A: Typically, you'd just 'save your email for automation' (as usual). However, instead of setting the 'From name' and 'From address' to a specific HubSpot user, you'd set it to {{owner.fullname}} and {{owner.email}} instead. (see image)

 

hubspot-email-sender-is-hubspot-owner.png

 

That way HubSpot sends the email from whomever is listed as the HubSpot Owner for each contact -- (i.e., in this case, Customer).

 

Hope that helps.

 

 

hubspot-forum-signature-badge-v01.png

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


Frank on LinkedIn

HubSpot's Hiring World-Wide!

childsmd
Participant

Email from multiple senders

SOLVE

This is a helpful solution and we were able to make this work. For us, the issue is that we have been using a workaround (because we couldn't find a solution) and have been using a Custom field for the sender (FROM contact) of the emails we send. 

Can we use a custom property instead of the Contact Owner field? Are there any unique coding requirements needed?

0 Upvotes
Ang_C
Participant

Email from multiple senders

SOLVE

Thanks Frank!

MFrankJohnson
Thought Leader

Email from multiple senders

SOLVE

yw @Ang_C

 

Note: Please search for recent posts as HubSpot evolves to be the #1 CRM platform of choice world-wide.

 

Hope that helps.

 

Be well,
Frank


Frank on LinkedIn

HubSpot's Hiring World-Wide!

0 Upvotes