Email Marketing Tool

JeroenPuper
Participant

Email design manager crashes

Hi y'all,

 

Since end last week I have been encountering a problem when editing my email templates.
When I try to delete an element, whether it's a 'spacer' or a 'rich text', the design manager crashes. (image below)

Has anyone been encoutering this too? Never before have I seen this. Wonder if anyone knows how to fix it.

 

Thanks in advance!

JeroenPuper_0-1611566103593.png

 

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JessicaH
HubSpot Alumni
HubSpot Alumni

Email design manager crashes

Hi @JeroenPuper,


Thanks for reaching out.
It looks like you have access to HubSpot Technical Support. As troubleshooting this further will involve sharing information specific to your account and specific examples, partnering with them will be the best next step.

Take care!
Jess
 


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