Email content - subscribe option
SOLVE
1 Accepted solution
Email content - subscribe option
SOLVEHi @HJSG,
HubSpot doesn't have a default button or link for confirming one specific subscription. Without workflows (available in Professional and Enterprise), you would send your contacts to the standard subscription preferences page. They would select or deselect what they'd like to receive:
This is how you'd add this link:
Subscription preferences will take them to the page where they can select or deselect which types of emails they would like to receive from you (Marketing information, 1:1 sales email etc.).
(Subscription confirmation will send them to the confirmation page (or, if not created yet, a blank page saying something like 'Thank you for your confirmation'). This will populate the property Marketing email confirmation status with the value User clicked confirmation. Unsubscribe all will also take them to a version preference page where they have one button to unsubscribe.)
With workflows, you'd have more options. You could create CTAs in emails and trigger contact-based workflows when a contact clicks those CTAs (regardless of what exactly these buttons are linking to). The workflow could then set specific subscriptions based on these clicks: https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types#update-the-sub...
Another option would be manual: You could build active lists of contacts who've clicked a custom CTA in your emails and do not have subscriptions associated with them yet. Once a day or a week, you could bulk edit these contacts and add the appropriate subscription: https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types#add-subscripti...
As always, this post does not constitute legal advice, if you're unsure what you're doing from a legal point of view, please consult a specialist.
Hope this helps!
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Email content - subscribe option
SOLVEHi @HJSG,
HubSpot doesn't have a default button or link for confirming one specific subscription. Without workflows (available in Professional and Enterprise), you would send your contacts to the standard subscription preferences page. They would select or deselect what they'd like to receive:
This is how you'd add this link:
Subscription preferences will take them to the page where they can select or deselect which types of emails they would like to receive from you (Marketing information, 1:1 sales email etc.).
(Subscription confirmation will send them to the confirmation page (or, if not created yet, a blank page saying something like 'Thank you for your confirmation'). This will populate the property Marketing email confirmation status with the value User clicked confirmation. Unsubscribe all will also take them to a version preference page where they have one button to unsubscribe.)
With workflows, you'd have more options. You could create CTAs in emails and trigger contact-based workflows when a contact clicks those CTAs (regardless of what exactly these buttons are linking to). The workflow could then set specific subscriptions based on these clicks: https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types#update-the-sub...
Another option would be manual: You could build active lists of contacts who've clicked a custom CTA in your emails and do not have subscriptions associated with them yet. Once a day or a week, you could bulk edit these contacts and add the appropriate subscription: https://knowledge.hubspot.com/contacts/manage-your-subscription-preferences-and-types#add-subscripti...
As always, this post does not constitute legal advice, if you're unsure what you're doing from a legal point of view, please consult a specialist.
Hope this helps!
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
