Today we experienced a subject line glitch where the last two characters of the last word in our subject line was truncated. The word 'accountability' appeared as "accountabili" in our test email. When we went to correct it, the error no longer appeared.
Here's the full subject line: "MAP earns highest rating for transparency and accountability"
Here's how it appeared in test: "MAP earns highest rating for transparency and accountabili"
When I restore the 1:17pm version of this email where the subject line was truncated, the word displays correctly. Anyone else experience this issue?
What happens if you send the actual email to a test list? I'm wondering if the bug is only in the test email or whether it is replicated to the actual send. Once you have that I would consider opening a ticket to see if the Hubspot team can examine it further as it could very well be a bug on their end.
