Email Health Tool

MSilva11 · ‎Aug 16, 2023

I chose an incorrect industry type under Email Health and I don't see a way to edit this to the correct industry. I wish this option were easier to change. Can someone help me fix this?

karstenkoehler · ‎Aug 17, 2023

Hi @MSilva11,

You're correct, this can currently not be changed in the user interface once selected. I'd recommend reaching out to HubSpot support and asking them to reset this selection for you.

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

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karstenkoehler · ‎Aug 17, 2023

Hi @MSilva11,

You're correct, this can currently not be changed in the user interface once selected. I'd recommend reaching out to HubSpot support and asking them to reset this selection for you.

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

Did my post help answer your query? Help the community by marking it as a solution.

MSilva11 · ‎Aug 17, 2023

Thank you. Yes, I have already reached out to our onboarding team about resetting this option. 😊

RYLeigh · ‎Jan 2, 2024

Hi there, did you have any kuck getting this reset? I was told by Hubspot Support they couldn't change it. Wondering if that's the case all around.

MSilva11 · ‎Jan 2, 2024

Yes, I used the support chat and the person was able to reset it for me to the original state (no industry). Since our industry isn't available (we're a unique niche), we're not selecting one at this point.

Good luck,

Michelle

Email Health Tool

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