EMPTY MESSAGE SPAM FLAG

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New Contributor

Hello,

Our email from campaigns gets flagged by spam engines with this error below.  I looked at our own mailings and that of another Hubspot mailer and get the same result.  I can change the received Hubspot email to plain text and clearly there is a subject and plain text, not just HTML.  This flag carries a hefty penalty and we would like to satisfy the criteria for it to remove the penalty.  Any ideas?

 

EMPTY_MESSAGE          Message appears to have no textual parts and no
                            Subject: text
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Regular Advisor

I would raise this as a ticket with support and let them investigate further for you.

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