Email Marketing Tool

Flavs
Member

Downloadable file in email template

SOLVE

I've created an email template and added a button to download two files, a Word document and a PNG image. The Word file downloads fine but the PNG opens in the browser instead. I tried changing its format but it still does the same. I need it to be downloaded into the client's computer like the Word letter, how do I make it work, please? 

Thank you.

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Downloadable file in email template

SOLVE

Hi @Flavs,

 

This can be done, but you'd have to code your own HTML button, see for example this resource: How to Create Beautiful Bulletproof Email Buttons That Absolutely Work

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Downloadable file in email template

SOLVE

Hi @Flavs,

 

This behavior can be achieved with the 'download' attribute in HTML, for example:

<a href="https://community.hubspot.com/html/@A1F4F82CBB93513A856AEAAAD84C5F0F/assets/HubSpot_Logo_12_2_20.png" download>

 

Browsers supporting HTML5 should then prompt a download of the file instead of open it.

 

As far as I know, there isn't any option to set the default HubSpot CTAs (Menu > Marketing > Lead capture > CTAs) or the buttons in the drag and drop email editor to behave this way. You'd have to create your own custom HTML CTAs or link right from the text.

 

To do so, click into a text module of your email and find the source code option to access the HTML:

 

karstenkoehler_0-1629093167309.png

 

or

karstenkoehler_1-1629093188184.png

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

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Flavs
Member

Downloadable file in email template

SOLVE

Hi @karstenkoehler, thanks for your reply. I needed it to be in a button format, we tried to change the code for the button but the solution doesn't work for buttons. Is it safe to assume it is just not possible?

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Downloadable file in email template

SOLVE

Hi @Flavs,

 

This can be done, but you'd have to code your own HTML button, see for example this resource: How to Create Beautiful Bulletproof Email Buttons That Absolutely Work

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

Flavs
Member

Downloadable file in email template

SOLVE

Thank you, @karstenkoehler!

karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Downloadable file in email template

SOLVE

Happy to help!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes