Email Marketing Tool

jneubert
Member

Does paid version of Hubspot allow import of contacts that have not been contacted before?

SOLVE

It seems like that the **free** version of Hubspot does not allow import of contacts that have not been previously been contacted.

 

This seems a bit strange since Hubspot advocates emailing companies/contacts first and then follow up later by phone or email.

 

Does the **paid** version of Hubspot allow import of contacts that have not previosuly been contacted before?

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Does paid version of Hubspot allow import of contacts that have not been contacted before?

SOLVE

Hi @jneubert,

 

From a purely technical standpoint, HubSpot will let you import these contacts both in the free and the paid CRM.

 

The main difference here is that you can't appeal a marketing email tool suspension in the free CRM when HubSpots deliverability protection system detects excessive hard bounces or supposedly fraudulent activity, more on that here.

 

In any case, both free and paid version, you need to confirm that contacts expect to hear from you and that your import file does not include a purchased list. The details are explained in HubSpot's acceptable use policy.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Does paid version of Hubspot allow import of contacts that have not been contacted before?

SOLVE

Hi @jneubert,

 

From a purely technical standpoint, HubSpot will let you import these contacts both in the free and the paid CRM.

 

The main difference here is that you can't appeal a marketing email tool suspension in the free CRM when HubSpots deliverability protection system detects excessive hard bounces or supposedly fraudulent activity, more on that here.

 

In any case, both free and paid version, you need to confirm that contacts expect to hear from you and that your import file does not include a purchased list. The details are explained in HubSpot's acceptable use policy.

 

Best regards!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.