Email Marketing Tool

ATurner13
Member

Does anyone know how to add branding to email body?

SOLVE

I have successfully uploaded a custom font to the brand identity in HubSpot, but am having trouble using those fonts within the email itself. Can anyone help with this?

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1 Accepted solution
ArisudanTiwari
Solution
Guide | Gold Partner
Guide | Gold Partner

Does anyone know how to add branding to email body?

SOLVE

Hello @ATurner13 ,

Custom fonts uploaded to HubSpot’s Brand Kit won’t work in marketing emails, as most email clients (like Gmail, Outlook) don’t support them. That’s why you’re seeing fallback fonts instead.

If you want to use a custom font, you’ll need a custom-coded email template where you manually define the font using "@font-face" and inline styles. Even then, fallback fonts are essential, since most recipients won’t see the custom font.

For email consistency, it’s best to stick with email-safe fonts and use your custom font on landing pages or web content where it’s fully supported.

Helpful resources:

HubSpot Community - Custom Font in Emails: https://community.hubspot.com/t5/CMS-Development/How-to-integrate-custom-font-family-in-email-config...

HubSpot: Use Fonts in Emails: https://knowledge.hubspot.com/website-and-landing-pages/use-fonts-in-hubspot

Custom Fonts in Coded Templates Guide: https://expandable-solutions.io/blog/custom-fonts-to-your-email-using-hubspot-custom-coded-email-tem...

Hope this clears it up!

If my reply answered your question, please mark it as a solution to make it easier for others to find.


Cheers!

Arisudan Tiwari
HubSpot Advisor



Grazitti

View solution in original post

1 Reply 1
ArisudanTiwari
Solution
Guide | Gold Partner
Guide | Gold Partner

Does anyone know how to add branding to email body?

SOLVE

Hello @ATurner13 ,

Custom fonts uploaded to HubSpot’s Brand Kit won’t work in marketing emails, as most email clients (like Gmail, Outlook) don’t support them. That’s why you’re seeing fallback fonts instead.

If you want to use a custom font, you’ll need a custom-coded email template where you manually define the font using "@font-face" and inline styles. Even then, fallback fonts are essential, since most recipients won’t see the custom font.

For email consistency, it’s best to stick with email-safe fonts and use your custom font on landing pages or web content where it’s fully supported.

Helpful resources:

HubSpot Community - Custom Font in Emails: https://community.hubspot.com/t5/CMS-Development/How-to-integrate-custom-font-family-in-email-config...

HubSpot: Use Fonts in Emails: https://knowledge.hubspot.com/website-and-landing-pages/use-fonts-in-hubspot

Custom Fonts in Coded Templates Guide: https://expandable-solutions.io/blog/custom-fonts-to-your-email-using-hubspot-custom-coded-email-tem...

Hope this clears it up!

If my reply answered your question, please mark it as a solution to make it easier for others to find.


Cheers!

Arisudan Tiwari
HubSpot Advisor



Grazitti