Created automated email prompt for meeting not scheduled

[KWhatley]

Hello, 

I'm looking to create a workflow to send a reminder email to someone when they have received the email to book a demo but hasn't actually booked a meeting in. 

The flow I'd like to create: 

Someone completes book a demo form

Receive meeting scheduler email

Fail to book a meeting so then receive a prompt

We're using Hubspot meetings. 

Thanks so much in advance!

Katie

[karstenkoehler]

Hi @KWhatley,

The simplest way to achieve this is the following:

• In your workflow that sends the first automated email, add a delay (however long you want to give the contact to react), for example 2 days, then add the reminder right after.
• I'm the workflow goals, specify the submission of the meeting link less than 1 day ago: https://knowledge.hubspot.com/workflows/use-goals-in-contact-based-workflows

Now the contact will be automatically reminded - unless they meet the goal earlier, in which case they'll be removed from the workflow.

Best regards!

[KWhatley]

Thank you for the quick response. We're on Marketing Hub Starter so I don't
think using the Goals action is possible.

[karstenkoehler · Accepted solution]

@KWhatley if you have the ability to add a branch after the two day delay and check whether the meeting link was submitted, that would be an alternative. If not, this won't be doable in Starter, I'm afraid.