Contacts that hard bounce due to 'recipient didn't exist'

SOLVE
ki2017
Member

What is the best way to deal with contacts whose email addresses "do not exist"?

 

Since email addresses are critical for e-blasts, I would like to clear out the contacts that we have incorrect or non existant email addresses for. 

 

What is the best way to do this?

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Accepted Solutions
Phil_Vallender
Solution
Most Valuable Member | Elite Partner

Hi @ki2017

 

The best way to manage these contacts is to export a list of unsubscribes and bounces, sort the data, import the segment you want to delete creating a new list, delete the contacts in that list. 


All this is explained in more detail here: How can I delete all contacts who have unsubscribed from email or bounced?

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies

View solution in original post

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1 Reply 1
Phil_Vallender
Solution
Most Valuable Member | Elite Partner

Hi @ki2017

 

The best way to manage these contacts is to export a list of unsubscribes and bounces, sort the data, import the segment you want to delete creating a new list, delete the contacts in that list. 


All this is explained in more detail here: How can I delete all contacts who have unsubscribed from email or bounced?

 

Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies

View solution in original post

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