Connecting email sending domain failed with Strato

[ChDo1]

Hello,

I am using the provider Strato and I have several root Domain DNS entries für O356 (Exchange, MS Teams, etc.).

Now I don't know, how to connect Hubspot also.

I read already the articles to do that and the HS installation process is telling me to make two CNAME record entries

hs2-HubspotID._domainkey.mydomain.de

hs1-HubspotID._domainkey.mydomain.de

1. is hs2 and hs1 because of the two users?
2. I cannot make a subdomain on Strato with _domainkey.

Any guesses?

Thanks in advance.

KR Chris.

[ChDo1]

Thanks TiphaineCusset, I was just able to connect 🙂

[TiphaineCuisset]

Hi @ChDo1 

Thank you for reaching out. 

I want to share with you this resource with detailed steps on how to connect your domains. 

If you're still having issue, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and further information about this. 

Thank you!

Best

Tiphaine