Email Marketing Tool

fsanli
Participant

Changing the Sender Name

SOLVE

Hi, when we send an email to our contacts, our sender name appears, for example, as "James Allison". Is it possible to change it to "James Allison from Alterna CX" or "James Allison @ Alterna CX"? We would like it to look like the examples below:

 
fsanli_0-1681666980044.pngfsanli_1-1681666989424.png

 

1 Accepted solution
VerbruggheCaro
Solution
Contributor | Elite Partner
Contributor | Elite Partner

Changing the Sender Name

SOLVE

Hi @fsanli,

You can personalize the sender's name from the emails settings.

Click on the "From name" drop down, and then on "add from name". You can then create the "From name" that you need!

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12 Replies 12
RDosage
Member

Changing the Sender Name

SOLVE

Changing the sender name is a great way to personalize emails and make them more engaging. Coolnamesfinder can provide a list of creative names to choose from, adding a unique touch to your communication.

0 Upvotes
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Changing the Sender Name

SOLVE

Hmmm. Interesting tactic. But ultimately, most email senders should be connected to the brand in some way. But hey, welcome to the community! 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
0 Upvotes
GRajput
Key Advisor | Platinum Partner
Key Advisor | Platinum Partner

Changing the Sender Name

SOLVE

Hi @fsanli 

Yes it is possible to add another sender name for that you just simply go to Setting of an email then click on the From name name dropdown and then choose the sender name whatever you want. For better clearity please see screenshot below :

image (16).png

 

If you find it helpful, Please mark it as Solution.




Gaurav Rajput
Director, MarTech( Growth Natives)

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showbid
Member

Changing the Sender Name

SOLVE

Where is this setting? 

0 Upvotes
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Changing the Sender Name

SOLVE

@showbid when you're creating an email, it's in the "settings" area of that email. 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
0 Upvotes
showbid
Member

Changing the Sender Name

SOLVE

Bildschirmfoto 2023-11-30 um 17.32.28.png

 

I do not see any settings button when sending a mail unfortunately 🤔 @danmoyle do you mean the little dropdown menu next to the mail address? There I can change the mail address but not the sender name

0 Upvotes
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Changing the Sender Name

SOLVE

@showbid I see the miscommunication here. You're in a 1:1 email, not a marketing email. Those are different tools in HubSpot. 😊 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
0 Upvotes
showbid
Member

Changing the Sender Name

SOLVE

So this Option does not exist for "normal" mails? 🙂 

0 Upvotes
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Changing the Sender Name

SOLVE

Not in the same way, no. I think that's just done through the HubSpot profile settings in your portal. When sending 1:1 emails, they're coming from you specifically. So that's your profile. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
0 Upvotes
VerbruggheCaro
Solution
Contributor | Elite Partner
Contributor | Elite Partner

Changing the Sender Name

SOLVE

Hi @fsanli,

You can personalize the sender's name from the emails settings.

Click on the "From name" drop down, and then on "add from name". You can then create the "From name" that you need!

danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

Changing the Sender Name

SOLVE

And the nice thing @fsanli is that once you follow @VerbruggheCaro's instructions, that name will be in your emails as a choice and you don't have to type it every time. 🙂 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
larvar
Member

Changing the Sender Name

SOLVE

@danmoyle wrote:

And the nice thing @fsanli is that once you follow @VerbruggheCaroPizza Tower 's instructions, that name will be in your emails as a choice and you don't have to type it every time. 🙂 

 


Thanks for the interesting information.