Email Marketing Tool

BMahfood
Member

Cannot connect personal email

When I "connect personal email", which is my business domain, Hubspot auto-generates a long email alias @outlook.com, but in testing I cannot reply to this address.  I am on a Mac, using Microsoft 365.

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3 Replies 3
PamCotton
Community Manager
Community Manager

Cannot connect personal email

Hello @BMahfood, I would like to share this knowledge base with more details on how to install the HubSpot Sales.

Is there a specific error on your end? These troubleshooting steps here can help. Otherwise, the more information, screenshots, and details you can provide, the better I can advise on the next steps.

 

Thank you,

Pam

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BMahfood
Member

Cannot connect personal email

Thanks for the extra info - ended up setting up my mail under the IMAP option whcih brough resolution - thank you!!

0 Upvotes
BMahfood
Member

Cannot connect personal email

It connects – but the below email address is the email address it creates for some reason…not one with my actual domain.  When I run a test and try to reply to an email generated from HubSpot using the below email address as the reply email address, it bounces.



outlook_acbcc01c81b4b1bd@outlook.com

Inbox type: Outlook 365




0 Upvotes