Email Marketing Tool

TRichards8
Participant

Can't send email. Says "This field Layout is empty"

SOLVE

Hi,

I'm trying to schedule an email and I get this error warning that says "Required Fields 1. this field Layout is empty."  The word Layout is a link that goes to the Edit tab, but it doesn't show me anything.  I'm stuck and I need to send this. Any ideas?

TRichards8_0-1670438609159.png

 

 

ST_AMER_US_2022_Q4_CORP_PROSPECTS_Compliance Roundup_TSK-2665

0 Upvotes
1 Accepted solution
SNigam
Solution
Guide

Can't send email. Says "This field Layout is empty"

SOLVE

Hello @TRichards8 ,

 

In your email template if you go the edit section here might be you have added a blank layout like this - 

 

SNigam_0-1670439749197.png

 

If you can try after removing this might be your issue get resolved.

 

Thank you 

Shubham Nigam 

 

View solution in original post

4 Replies 4
TRichards8
Participant

Can't send email. Says "This field Layout is empty"

SOLVE

Another way that this can be handled, it turns out, is to go to the module and turn off the "Required field" part.

0 Upvotes
tjhon
Member

Can't send email. Says "This field Layout is empty"

SOLVE

The error message "Required Fields 1. this field Layout is empty" appears as I attempt to arrange an email. The term "Layout" is a link that opens the Edit tab, but nothing appears there.

0 Upvotes
SNigam
Solution
Guide

Can't send email. Says "This field Layout is empty"

SOLVE

Hello @TRichards8 ,

 

In your email template if you go the edit section here might be you have added a blank layout like this - 

 

SNigam_0-1670439749197.png

 

If you can try after removing this might be your issue get resolved.

 

Thank you 

Shubham Nigam 

 

TRichards8
Participant

Can't send email. Says "This field Layout is empty"

SOLVE

I finally found the problem, but I cannot solve it. I need to get rid of the box altogether.

TRichards8_0-1670439471129.png

 

0 Upvotes