Can't send email. Says "This field Layout is empty"

[TRichards8]

Hi,

I'm trying to schedule an email and I get this error warning that says "Required Fields 1. this field Layout is empty."  The word Layout is a link that goes to the Edit tab, but it doesn't show me anything.  I'm stuck and I need to send this. Any ideas?

ST_AMER_US_2022_Q4_CORP_PROSPECTS_Compliance Roundup_TSK-2665

[TRichards8]

Another way that this can be handled, it turns out, is to go to the module and turn off the "Required field" part.

[tjhon]

The error message "Required Fields 1. this field Layout is empty" appears as I attempt to arrange an email. The term "Layout" is a link that opens the Edit tab, but nothing appears there.

[SNigam · Accepted solution]

Hello @TRichards8 ,

In your email template if you go the edit section here might be you have added a blank layout like this - 

If you can try after removing this might be your issue get resolved.

Thank you 

Shubham Nigam 

[TRichards8]

I finally found the problem, but I cannot solve it. I need to get rid of the box altogether.