Feb 18, 2022 8:24 AM
Hello everyone, my name is Suzy and I am relatively new to hubspot. End of last year I set up an enewsletter via the email function. Since then I have sent out two enewsletters. I wanted to check into the analytics but now I can't get past the upgrade window. The enewsletters are no longer visible for me. I have emptied my cache and restarted my computer. To no avail. Anybody have an idea what to do?
This is what I see when I go to email:
Solved! Go to Solution.
Feb 18, 2022 8:28 AM - edited Feb 18, 2022 8:28 AM
When did you send your recent campaigns? HubSpot is trying to get you to upgrade – if you already hit your monthly send limit of 2,000 emails in February, it looks like you have to upgrade to access the email tool.
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Feb 18, 2022 9:10 AM
Feb 22, 2022 12:00 PM
I'm a Community Manager here at HubSpot, I'll go ahead and chime in here 🙂
@SuzyC you should still have access to the email marketing tool and the emails you have created, even if you decide to use the free version of the software. It seems that you're stuck in the introduction guide for the Email Marketing tool here: have you completed all the introduction steps? There should be an option to complete or skip the intro guide somewhere on this page - after that, the email marketing tool should look like this:
Let me know if this helped!
Mia, Community Team
Feb 23, 2022 6:57 AM
Awesome, thank you for letting me know @SuzyC! 🙂