Email Marketing Tool

AnnMcKeown
Participant

Can I get back an accidentally deleted Marketing email?

While cleaning up my list of Marketing emails I accidentally deleted one.  Can I get it back?

 

Thanks! 

 

Ann

0 Upvotes
GrowthNatives
Member

Can I get back an accidentally deleted Marketing email?

Hi @AnnMcKeown,

 

We can not restore any marketing email once it's deleted from the instance. But in case, if it's been archived then we can restore it.

 

Rest, you can try connecting with Support if they can help.

 

The developers might know that API/development can be used to restore marketing email if someone is familiar with API/development:

https://developers.hubspot.com/docs/methods/cms_email/restore-a-deleted-marketing-email

 

Thanks!

0 Upvotes
bsheen
HubSpot Moderator
HubSpot Moderator

Can I get back an accidentally deleted Marketing email?

Hi @AnnMcKeown,

 

Thanks for reaching out!


You can contact HubSpot technical support for help with restoring a deleted Marketing Email. That being said, most of the HubSpot team will be offline July 5th-9th, 2021 for a global week of rest. 

My advice would be to either contact HubSpot support before 5/5 or feel free to DM me and I would be happy to help you directly. 

 

Best,

Brendan