Can I filter out internal emails from reporting tool?SOLVE
Jul 15, 2019 12:23 PM
I'm wondering if there's a way to remove emails that were sent to a specific contact list from an overall report? For example: I'm wanting to look at our overall email open rate, CTR, etc., but I don't want to include the emails that were sent to only our employees. This is because our employees have high engagement with internal emails, which then doesn't tell me how our external marketing emails are doing overall. It's tedious to go through each individual email to figure out the overall averages.
Is there a way to filter out those internal emails in the reporting tools?
Solved! Go to Solution.