CRM emails going to SPAM

[dandaman]

To test I am sending myself the same email through the CRM and Gmail. CRM emails are being marked as spam direct from Gmail emails are delivered. What is causing this?

Dan

[Phil_Vallender · Accepted solution]

Hi @dandaman

Are you chosing to track the gmail emails that you are sending? 

As you probably know, email tracking inserts a tracking pixel which can trigger some spam filters. But if you are tracking both emails, this probably isn't it. 

[dandaman]

Thanks Phil, I bet that's it.

[MikhailK]

Same issue here. Particularly when I send emails to people from large companies with self-hosted email servers.