Breakdown email response metrics by contact properties
3 weeks ago
Hi, I have a couple of email campaigns that I would like to break down by a contact property. For example, we have a field "role" related to our product that specifies if they are a participating manager, a sponsoring manager, a purchaser, etc. How can I get a breakdown (data and/or data visualization) of open rates, click through rates for each of the different values in role? (e.g. open rates, click through rates for 'participating manager')
I can't see where I can change anything in the email campaign report page and customer reports aren't nearly as responsive or malleable as I was hoping.