Border radius not working in email template

New Contributor

Hello,

Did anyone meet such an issue? I have an image with rounded border and border renders perfectly in module preview - https://monosnap.com/direct/Mnr4GJQH6GLdPzvlTYFIIVMiTMNQqL But in email itself it becomes squared - https://monosnap.com/direct/KIxSEETgFVPkHWYgSiHGefXekhQFIy

The code is correct, and works fine when viewing in browser or sent from other ESP. The issue is only in Hubspot.

Any ideas?

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Regular Advisor

If the border was on the image, it would be rounded because images are static objects that cannot be dynamically changed by a client.  However, what it appears is that you have a border radius around your image to create that red border and the CSS border-radius property is not accepted in all clients.  Here's a list of clients that support the CSS property for border-radius: https://www.campaignmonitor.com/css/box-model/border-radius/

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New Contributor

Thanks, Ben! I'm familiar with all the CSS limitations. The problem is that border radius not working in Hubspot email iteslf. While it works fine in Hubspot module preview.

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