Mar 19, 2020 7:54 AM
While it can be done, most email marketing experts will ask you not to, one of the many reasons being marketing emails are screened more strictly by email servers. And many servers simply say 'no' to marketing emails with attachments for security reasons.
Use GIFs, images, or something similar if possible.
Jul 30, 2020 7:16 PM
My government & military audiences can't usually click links, but they can open attachments...go figure. I have to manually send my templates with attachments, then go back and set a task to enroll them in the follow up sequence after a week. It would be so much easier to create templates with actually PDF attachments, so I can get them into the sequence from the start.
Jun 25, 2021 5:46 PM
Hello @DOMMA, are they receiving any error messages? The more information, screenshots, and details you can provide, the better I can advise on the next steps.
May 3, 2021 3:47 PM
Have there been any feature updates to allow for attachments to be added to email templates? Government customers are advised not to open embedded images or links and explicitly ask content to be sent as an attachment for security reasons. If this hasn't been addressed, this would be a huge problem for us in the way we use HubSpot.
Jul 1, 2021 11:31 PM
I have the same question as RGray-11. Hubspot is one of two CRM systems that we are currently using. We are trying to decide which system is more efficient. Hubspot definitely allows us to do more however our clients and prospects havent been receiving our marketing emails (most of our clients work at large banks that have very strict SPAM filters). This is a huge dealbreaker for us. We need to be able to send large institutions marketing emails with attachments.
Jul 2, 2021 5:30 AM
Thank you for reaching out.