Email Marketing Tool

AiAdvisory
Member

Appeal so we can try use marketing email (Ai Advisory Sdn Bhd 19675743)

SOLVE

Dear sir/madam

I hearby to appeal so we can try batch send email to our own leads.

Please do reconsider so we can try batch sending.

Everyone rave about your batch sending unfortunately we cannot try out.

thank you

 

0 Upvotes
1 Accepted solution
DeliveryByJess
Solution
HubSpot Product Team
HubSpot Product Team

Appeal so we can try use marketing email (Ai Advisory Sdn Bhd 19675743)

SOLVE

Hello @AiAdvisory ,

 

HubSpot account 19675743 has been determined as inelligable for access to the marketing email tool, and this decision cannot be appealed further.  You may still use other tools within HubSpot including sending 1:1 emails through a connected inbox. 

View solution in original post

0 Upvotes
4 Replies 4
DeliveryByJess
HubSpot Product Team
HubSpot Product Team

Appeal so we can try use marketing email (Ai Advisory Sdn Bhd 19675743)

SOLVE

Hello @abbas Account # 20711482 is a HubSpot Free account.  HubSpot Free accounts are not eligable for remediaiton once accpetble limits have been exceeded.  The marketing email tool will remain locked, but you are still able to use other tools within this HubSpot account. 

0 Upvotes
abbas
Member

Appeal so we can try use marketing email (Ai Advisory Sdn Bhd 19675743)

SOLVE

hi

hubspot account 20711482 Email account has been blocked due to high rate of bounce, need to appeal to get it open.

0 Upvotes
DeliveryByJess
Solution
HubSpot Product Team
HubSpot Product Team

Appeal so we can try use marketing email (Ai Advisory Sdn Bhd 19675743)

SOLVE

Hello @AiAdvisory ,

 

HubSpot account 19675743 has been determined as inelligable for access to the marketing email tool, and this decision cannot be appealed further.  You may still use other tools within HubSpot including sending 1:1 emails through a connected inbox. 

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Appeal so we can try use marketing email (Ai Advisory Sdn Bhd 19675743)

SOLVE

Hi @AiAdvisory,

 

It sounds like your email marketing features were suspended?

 

This knowledge base article explains why your email sending might be suspended: https://knowledge.hubspot.com/email/why-is-my-email-suspended

 

For free CRM accounts the email tool will, unfortunately, remain locked after sending is suspended. Only paid accounts (Marketing Hub Starter or higher) can appeal the suspension. If you're on a free account, this is not possible. (Don't shoot the messenger.)

 

While the email tool will remain locked, you can continue to use the other tools in HubSpot.

 

Hope this helps!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren


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