Answers to email sending domain

alexander-mrohs
Member

Hi all,

I'm using a setup with an subdomain as email sending address (contact@mail.company.com) and a reply-to-address which is contact@company.com.

 

But we see more and more cases, where a contact tries to reply to the sending address instead of the reply-to-address.

 

These emails are not delivered. My IT says, we don't have access as this sending address is routed to the Hubspot server. Can I edit this in Hubspot? Anyone with the same challenge?

 

Thanks,

Alex

 

1 Reply 1
PamCotton
Community Manager

Hello @alexander-mrohs , I wanted to add a few top experts to share their ideas, @jopnelli @Jonno_Price any recommendations to @alexander-mrohs matter?

 

Thank you,

Pam

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