Email Marketing Tool

ECarter6
Member

A little help!

SOLVE

Hi,  I'm trying to send a mass email to my contacts but it's not allowing me. It says the plain text email is missing the "unsubscribe link" but I'm not finding that token to click. If anybody could help that'll be greatly appreciated. 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

A little help!

SOLVE

Hi @ECarter6,

 

Before we go into the details of the plain text, have you reset the plain text? Often users remove the unsubscribe token in it's curly brackets because they think they're cleaning up the plain text. Resetting it brings it back. (Open plain text, click 'Reset to HTML' in top right.)

 

In any case, the token is:

Unsubscribe ({{unsubscribe_link_all}})

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

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2 Replies 2
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

A little help!

SOLVE

Hi @ECarter6,

 

Before we go into the details of the plain text, have you reset the plain text? Often users remove the unsubscribe token in it's curly brackets because they think they're cleaning up the plain text. Resetting it brings it back. (Open plain text, click 'Reset to HTML' in top right.)

 

In any case, the token is:

Unsubscribe ({{unsubscribe_link_all}})

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
ECarter6
Member

A little help!

SOLVE
Hi, I just tried that and it worked! Thank You, It's greatly appreciated.
0 Upvotes