Hi, I'm trying to send a mass email to my contacts but it's not allowing me. It says the plain text email is missing the "unsubscribe link" but I'm not finding that token to click. If anybody could help that'll be greatly appreciated.
Before we go into the details of the plain text, have you reset the plain text? Often users remove the unsubscribe token in it's curly brackets because they think they're cleaning up the plain text. Resetting it brings it back. (Open plain text, click 'Reset to HTML' in top right.)
In any case, the token is:
Unsubscribe ({{unsubscribe_link_all}})
Best regards
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Before we go into the details of the plain text, have you reset the plain text? Often users remove the unsubscribe token in it's curly brackets because they think they're cleaning up the plain text. Resetting it brings it back. (Open plain text, click 'Reset to HTML' in top right.)
In any case, the token is:
Unsubscribe ({{unsubscribe_link_all}})
Best regards
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer