Email Marketing Tool

LWarren5
Participant

1 Email Address But 10 Companies

SOLVE

Hi, 

 

I have a few customers who use 1 email address but have multiple accounts 'companies' that I email them regarding. We had to get a Beta version of HubSpot to facilitate that. 

 

I'd love to be able to set up some marketing emails that allow me to select the client email address, and then the associated account/company I am writing to them regarding.  This way I can use personalization tokens to populate the detailed information that's relevant to them within the email. 

 

Does anyone know if this capability is in the pipeline? My workaround is growing in complexity and is increasingly inefficient. 

 

Anyone in the same position? Or have any updates on how this Beta is coming along?

 

Thanks, Lea-Anne

1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

1 Email Address But 10 Companies

SOLVE

Hi @LWarren5,

 

You're correct, currently only the primary company can be referenced for personalization tokens in emails:

 

karstenkoehler_0-1643264206058.png

 

If you want to share your request / feedback with the product team, I'd recommend doing so in this thread: Associate one contact to multiple companies

 

This will notify the product team who are also sharing updates in that thread.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

1 Email Address But 10 Companies

SOLVE

Hi @LWarren5,

 

You're correct, currently only the primary company can be referenced for personalization tokens in emails:

 

karstenkoehler_0-1643264206058.png

 

If you want to share your request / feedback with the product team, I'd recommend doing so in this thread: Associate one contact to multiple companies

 

This will notify the product team who are also sharing updates in that thread.

 

Best regards!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
LWarren5
Participant

1 Email Address But 10 Companies

SOLVE

Thanks, I'll do that now. 

0 Upvotes