Hi there,
is it possible to use templates (screenshot 1) that I`ve created for personal mailings (screenshot 2)?
As you can see on the 2nd screenshot, it says "no templates available".
Thank you Community and best regards,
Lisa
1 Accepted solution
Hi @LMerx,
No, one-to-one emails (second screenshot) can only pull from these templates: https://knowledge.hubspot.com/templates/create-and-send-templates
If you want to send an email from the marketing tool to one person, you would have to either:
- Set up a workflow that sends automated emails, then enroll contacts one by one when needed
- Send the marketing email once, then use the send to more function for individual contacts: https://knowledge.hubspot.com/marketing-email/send-marketing-emails-to-more-contacts
Best regards
| Karsten Köhler |
 | Did my post help answer your query? Help the community by marking it as a solution. |
Hi @LMerx,
No, one-to-one emails (second screenshot) can only pull from these templates: https://knowledge.hubspot.com/templates/create-and-send-templates
If you want to send an email from the marketing tool to one person, you would have to either:
- Set up a workflow that sends automated emails, then enroll contacts one by one when needed
- Send the marketing email once, then use the send to more function for individual contacts: https://knowledge.hubspot.com/marketing-email/send-marketing-emails-to-more-contacts
Best regards
| Karsten Köhler |
| Did my post help answer your query? Help the community by marking it as a solution. |
