I am setting up a mailto link in the monthly newlsetter we send out to customers. Is it possible for the email to be directed to that contact's account owner? or can the mailto only go to one email address?
Depending on where you want to use this, the UI might also allow you to add a personalization token via the Personalize menu point.
In any case, make sure to preview and test the email for a few contacts to see if it's working as expected. Also make sure that all recipients have a contact owner / set a global default value.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer
Depending on where you want to use this, the UI might also allow you to add a personalization token via the Personalize menu point.
In any case, make sure to preview and test the email for a few contacts to see if it's working as expected. Also make sure that all recipients have a contact owner / set a global default value.
Best regards!
Karsten Köhler HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer