Email Deliverability

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asiaferguson on December 08, 2023
Hello - I have a client who wants me to run an email delivery test against an entire list of active subscribers. I'm thinking this isn't possible, but wanted to do due diligence and ask the community in case I'm missing something. I know there ar read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
December 08, 2023 08:58
Hi @asiaferguson , This is not possible within HubSpot, no, and it sounds like they would like you to validate the email addresses. This can more
DrewSchmidt7 on December 07, 2023
When I reply to an email assigned to me and I Cc a teammate he does not see the email, and no notification addresses this. Am I missing something? Thanks!
1 upvote
1 Reply
Key Advisor
December 07, 2023 13:03
Hi @DrewSchmidt7 ! Guessing you all checked Spam, Junk and other folders? Did the email get blocked by a spam filter or sorted into a different more
RAwais9 on December 05, 2023
We are using outlook for mass-marketing. Recently we have bought a new domain for marketing, but our emails are not delivered. Can anyone guide me on how to fix it?
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
December 05, 2023 14:57
Hi @RAwais9 , Can you please confirm if you're referring to HubSpot sales emails or to HubSpot marketing emails? You're mentioning Outlook more
AAlexantrov on November 30, 2023
Dear all, Kindly seeking out for your assistance. I made an test email campaign to two of my personal email addresses but the emails were not delivered. (not in spam). I contacted the support via Chat they informed me that this could be due to t read more
0 upvote
2 Replies
Community Manager
December 07, 2023 11:46
Thank you for letting us know that it was solved @AAlexantrov ! Kindly, Pam
MJP1 on November 28, 2023
Hi, We use the sequencing tool to send out 1-2-1 emails from a connected Outlook inbox and just recently we have been getting issues with Outlook blocking the emails as potential spam and suspending the account. We're not exceeding our send read more
0 upvote
1 Reply
Key Advisor
November 28, 2023 16:45
There have been some tightening up of spam rates amongst the big email service providers. But typically a spam complaint comes from a user marking more
AKhakimova on November 28, 2023
Hello! When sending out a regular Marketing email, is it possible to restrcit the "reply-to" option, and have no email be put in the field? Thank you in advance
0 upvote
2 Replies
Top Contributor
November 28, 2023 09:56
I would recommend if you are worried about sending the email from yourself or a person create some generic email as mentioned above ( Brand@/ more
CPaul9 on November 24, 2023
I'm on a free account. I've created a form to collect potential clients info to send them a free pdf guide, all good so far. On the automation tab, I pressed 'create this workflow' I tested out the form but didn't receive a follow up email. T read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
November 24, 2023 10:53
Hi @CPaul9 , What do you see in the Automation tab of your form? The free CRM lets you create one follow-up email – which you need to set more
CCurtis0 on November 24, 2023
Hi there, I need some help on sending one email which id like to send out to my customers who are in that customer lifecycle stage how can I create a list when I have 1,444 of them in my contacts and 805 of them in companies I don't read more
0 upvote
2 Replies
Accepted Solution
Key Advisor
November 24, 2023 05:08
Hi @CCurtis0 When you are sending emails you are always working with contacts and contact filters. For contacts you simply create an more
Lauren09988 on November 21, 2023
Hi everyone. In the recent weeks; our company has had difficulties with emails no longer reaching some of our vendors and contacts. I fear it may be due to our activity in Hubspot's Emailing Marketing Campaigns. Typically; I would send a follow-up read more
0 upvote
2 Replies
HubSpot Employee
November 22, 2023 14:32
Hi @Lauren09988 ! Emails sent within the marketing email tool are sent from our network. Emails sent outside of that tool (like 1:1 emails on the more
PGarg4 on November 21, 2023
I've sent several marketing emails through HubSpot to my clients. However, despite the fact that they are receiving the emails, a message stating 'The identity of this sender has not been verified' appears. I've communicated with these clients via e read more
0 upvote
4 Replies
November 21, 2023 10:10
I've attached it to this email. let me know if you can see it now
JKoz on November 20, 2023
Hello, Does anyone know which trigger I need if I want to set up a workflow that sends a task to a team member every time someone opt's out of emails?
0 upvote
2 Replies
Accepted Solution
Community Manager
November 20, 2023 15:55
Hi @JKoz , thank you for your question. I'd be happy to share an example workflow that can help you achieve your goal. more
tarh33l on November 18, 2023
We're an agency helping one of our clients with their website implementation. Over the last week, we've had two instances where a very large spike in traffic has brought down the live site. After some analysis, we realized that these spikes direct read more
0 upvote
2 Replies
November 20, 2023 10:51
Thanks Mellissa. We're fairly certain it's some sort of bot traffic but we can't really figure out why this is happening immediately after sending more
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