Email Deliverability

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Tnt on April 18, 2024
Just got a complaint from one user that he does not receive his "subscribed content". Looked over his "acitivty" and yes it was suppressed due to low engagement. Due to new email rules f.ex. from Apple... Won't most subscribers be put into the b read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
April 18, 2024 07:19
Hi @Tnt , Depending on your subscription, yes, you can define this centrally: more
SarahHorn on April 17, 2024
Hello, Does anyone know how to stop hubspot from unscribing me? When I send emails from hubspot, I include my email in the list, my colleagues do the same with no problems at all, but mine keeps unsubscribing itself. For example, this morning read more
0 upvote
6 Replies
April 22, 2024 08:47
Hi, Sorry i've no idea, I'll find out. I was on the hubspot chat and they said to go onto this community site 🤔
Timbrowntown on April 16, 2024
We're currently in the process of setting up HubSpot for our marketing emails, and I wanted to touch base with you regarding some DNS aspects in regards to our exchange based email. At present, our (example) domain lacks DMARC or DK read more
0 upvote
4 Replies
Accepted Solution
Top Contributor | Platinum Partner
April 17, 2024 10:27
These are good questions. HubSpot allows granular control on who can do what in the platform. For example, you could have 10 users in your more
EKopec on April 10, 2024
Hello, Has anyone had any successes with a re-engagement campaign? We are currently in the process of launching this but concerned that a lot of our customer contacts are part of the unengaged contacts. We are hesitant to just remove them from our m read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
April 10, 2024 10:30
@EKopec re-engagement campaigns can be very effective if you're content is aligned with where they are in the buyer journey - it can also be more
06401 on April 10, 2024
Hello, We'd like to add a gmail group email address to "reply to" address of our marketing emails and connect that email adress to Hubspot so we can also follow up any replies in contact's activity tab. Is this possible?
0 upvote
1 Reply
Accepted Solution
Community Manager
April 11, 2024 06:05
Hi @06401 , Thanks for reaching out to the Community! Just to confirm, are you seeking to link a team address to set it up as your ' more
KMangel on April 09, 2024
We recently sent out a marketing email in HubSpot to a targeted list, all users with the same email domain. The report showed 100% delivery but after two days it was a 0% open rate. We personally reached out to one of the contacts to ask if he recei read more
0 upvote
5 Replies
Accepted Solution
Most Valuable Member | Elite Partner
April 12, 2024 07:59
Hey there @KMangel and welcome to Community. Like @Jnix284 I have some questions for clarification. Is your email domain authenticated? more
JCat95 on April 05, 2024
Hi folks, I'm using the free tier. I sent out a small marketing email for my first attempt at using this cool system. However, all the recipients received errors when they clicked "reply". I understand that HubSpot needs to use one of its own do read more
0 upvote
3 Replies
Accepted Solution
Most Valuable Member | Elite Partner
April 09, 2024 10:53
Thank you for the additional details @JCat95 , I can confirm there have been some strange issues arising related to recent changes with sending more
Jcouch9 on April 03, 2024
Hello, HubSpot community, I'm in the process of setting up an evergreen campaign in workflows, but I'm having trouble getting my alias emails to log consistently. (opens, clicks, replies) I'm using aliases to send these marketing emails to avoi read more
April 03, 2024 13:23
Thanks for the reply. I currently have delays of 10 minutes to test the flows and accuracy. All emails are being sent in-house (same domain, with more
MRitchie3 on April 02, 2024
I am just curious if any other marketers have noticed a significant decline in email open rates starting in February 2024. What are your observations as to why? I'm trying to understand if there's an overall decline in open rates for B2B emails.
0 upvote
2 Replies
April 04, 2024 17:52
February is also when the new Gmail and Yahoo mail requirements rolled out. Have you ensured your DKIM, SPF, and DMARC are all set up correctly and more
ArtRobinWrites on March 29, 2024
Hi, thanks for your time. I have automated a follow-up email that auto-sends when a prospect subscribes to my website via a hubspot form. I tested the automated follow-up email, and it appears as spam because it's not showing as sent from the read more
0 upvote
5 Replies
Accepted Solution
Community Manager
April 04, 2024 12:23
Hello @ArtRobinWrites , I understand your frustration and I acknowledge that the communication tools that HubSpot offers are complex – I more
GHunt5 on March 27, 2024
Situation below: AND Hubspot both sync to the SFDC field "Opt out of all email". In Hubspot, is there a way to segment out the people who opted out through Hubspot and NOT through Outreach or SFDC? Only want people who opted read more
0 upvote
1 Reply
Key Advisor
March 27, 2024 15:31
Hi @GHunt5 These HubSpot Subscriptions are only set by HubSpot, unless you are doing something fancy with API calls. I'm not familiar more
gracelynmick on March 25, 2024
Hi HubSpot Team, In our account, we have internal notifications set up under the "options" field of each form. We switch these notifications weekly to ensure the correct sales team member is receiving these notifications. This week, when we swit read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 26, 2024 00:51
Hi @gracelynmick , Have you republished the form (click "Update") since the last change? If not, that change is sitting around in draft mode more
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