Hello HB community, I am writing this post to see if it is possible to identify those contacts to whom no marketing or sales email was sent and in case if it was ppossible to understand the response time of our customers

I have had several contacts who are marketing qualified leads and they are being excluded from my emails. They have been in my databse for several months. Why are they being excluded? I am also in reqular contact with them and they have the option t read more

Hi I've seen several 'problems with email' posts, but none seem to resolve my issue. When I send an email from HubSpot it comes through but with no images (just a question mark on a blue box). This happens to any account I send the email to - a read more

Sending transactional emails in standard sandbox. Error: Email not allowed to be sent to the specified recipient in a sandbox or developer test portal It appears it has to do with `+xyz` in the email e.g. ` user+xyz@email.com` I can read more

I'm working with a client who sends weekly emails to a specific marketing list. For a couple years, the email was sent to about 3300 contacts each week. In August of 2022, the emails started being send to only about 2,000 contacts. The filt read more

We have people who visit our landing pages & fill out a form for a download. They receive this download via email, however, if the contact has globally bounced--they don't receive the email. It would be nice to have a way to quickly resend read more

Hello, I'm currently working on an email campaign with my Japanese rep (I'm based in Europe myself, it's the first time we're doing this). He is conscious of low marketing email deliverability in Japan, due to company spam and security filter read more

We are clients of a vendor that is going to start using hub spot. We received an email from them with a list of over a dozen. IP ranges. They say we need to allowlist mail from those ranges so we can be sure to get their emails coming from HubSp read more

We sent an initial email from a domain that apparently was not being tracked properly. So now I don't see any results. The email address itself was verified before sending and the emails are also listed as having been sent in the summary, but so wit read more

Hey everyone, would be great if someone can help with this. We suddenly saw our open rates shoot up for a specific email. Upon investigaton, we found that majority (>98%) of them had opened in less than 3 seconds with an user agent (Microsoft Edg read more

Hello, Does HubSpot or any third party tool have a service where we can calcuate the forward rate of an email? Thank you Jack

So after i have sent a newsletter, some have unsubscribed. I have made a bounced list, and checked on for both "don't do send to unengaged contacts" and "don't send to" (choosed the bounced list). This was my guide from support. I asked support read more