Email Deliverability

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Solved
EKopec on April 10, 2024
Hello, Has anyone had any successes with a re-engagement campaign? We are currently in the process of launching this but concerned that a lot of our customer contacts are part of the unengaged contacts. We are hesitant to just remove them from our m read more
0 upvote
1 Reply
Accepted Solution
Most Valuable Member | Elite Partner
April 10, 2024 10:30
@EKopec re-engagement campaigns can be very effective if you're content is aligned with where they are in the buyer journey - it can also be heavil...read more
Solved
06401 on April 10, 2024
Hello, We'd like to add a gmail group email address to "reply to" address of our marketing emails and connect that email adress to Hubspot so we can also follow up any replies in contact's activity tab. Is this possible?
0 upvote
1 Reply
Accepted Solution
Community Manager
April 11, 2024 06:05
Hi @06401 , Thanks for reaching out to the Community! Just to confirm, are you seeking to link a team address to set it up as your '...read more
KMangel on April 09, 2024
We recently sent out a marketing email in HubSpot to a targeted list, all users with the same email domain. The report showed 100% delivery but after two days it was a 0% open rate. We personally reached out to one of the contacts to ask if he recei read more
0 upvote
3 Replies
Most Valuable Member | Elite Partner
April 12, 2024 07:59
Hey there @KMangel and welcome to Community. Like @Jnix284 I have some questions for clarification. Is your email domain authenticated? An...read more
Solved
JCat95 on April 05, 2024
Hi folks, I'm using the free tier. I sent out a small marketing email for my first attempt at using this cool system. However, all the recipients received errors when they clicked "reply". I understand that HubSpot needs to use one of its own do read more
0 upvote
3 Replies
Accepted Solution
Most Valuable Member | Elite Partner
April 09, 2024 10:53
Thank you for the additional details @JCat95 , I can confirm there have been some strange issues arising related to recent changes with sending emai...read more
Jcouch9 on April 03, 2024
Hello, HubSpot community, I'm in the process of setting up an evergreen campaign in workflows, but I'm having trouble getting my alias emails to log consistently. (opens, clicks, replies) I'm using aliases to send these marketing emails to avoi read more
Member
April 03, 2024 13:23
Thanks for the reply. I currently have delays of 10 minutes to test the flows and accuracy. All emails are being sent in-house (same domain, with con...read more
MRitchie3 on April 02, 2024
I am just curious if any other marketers have noticed a significant decline in email open rates starting in February 2024. What are your observations as to why? I'm trying to understand if there's an overall decline in open rates for B2B emails.
0 upvote
2 Replies
Participant
April 04, 2024 17:52
February is also when the new Gmail and Yahoo mail requirements rolled out. Have you ensured your DKIM, SPF, and DMARC are all set up correctly and f...read more
Solved
ArtRobinWrites on March 29, 2024
Hi, thanks for your time. I have automated a follow-up email that auto-sends when a prospect subscribes to my website via a hubspot form. I tested the automated follow-up email, and it appears as spam because it's not showing as sent from the read more
0 upvote
5 Replies
Accepted Solution
Community Manager
April 04, 2024 12:23
Hello @ArtRobinWrites , I understand your frustration and I acknowledge that the communication tools that HubSpot offers are complex – I b...read more
GHunt5 on March 27, 2024
Situation below: Outreach.io AND Hubspot both sync to the SFDC field "Opt out of all email". In Hubspot, is there a way to segment out the people who opted out through Hubspot and NOT through Outreach or SFDC? Only want people who opted read more
0 upvote
1 Reply
Key Advisor
March 27, 2024 15:31
Hi @GHunt5 These HubSpot Subscriptions are only set by HubSpot, unless you are doing something fancy with API calls. I'm not familiar ...read more
Solved
gracelynmick on March 25, 2024
Hi HubSpot Team, In our account, we have internal notifications set up under the "options" field of each form. We switch these notifications weekly to ensure the correct sales team member is receiving these notifications. This week, when we swit read more
0 upvote
1 Reply
Accepted Solution
Hall of Famer | Partner
March 26, 2024 00:51
Hi @gracelynmick , Have you republished the form (click "Update") since the last change? If not, that change is sitting around in draft mode a...read more
Solved
AlleOtti on March 23, 2024
Hi guys, I have 2 lists with 100 email addresses each, I sent an email message 200 times, but my message was only read 40 times and the page was only opened 20 times. Now I would like to send a new email message to the 160 people who have not read more
0 upvote
3 Replies
Accepted Solution
Hall of Famer | Partner
March 24, 2024 02:07
@AlleOtti sure. Create list of contacts who opened: Clone email: Exclude list of contacts who opened: ...read more
FFoundation-R on March 21, 2024
Is there a way to add a DMARC policy to our DNS provider (like godaddy) that will allow HubSpot to send emails on our behalf? We are using free tools and upgrading to starter isn't in our budget. We are getting this message when sending marketing em read more
0 upvote
1 Reply
Hall of Famer | Partner
March 21, 2024 10:14
Hi @FFoundation-R , Email authentication requires a Marketing, Sales, Service or CMS Starter subscription, see here: https://knowledge.hubspo...read more
Solved
whitneyv on March 21, 2024
Sent an email yesterday to approx 7500 recipients around 11:15am. Some recipients did not receive it until 3:30pm, others not until past 6:00pm. Is there a reason an email would take this long to be delivered? I would love to prevent this in the fut read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
March 21, 2024 09:47
@whitneyv if the "Sent" time is strangely delayed, then I'd recommend reaching out to HubSpot support to confirm what's going on.
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